The Smart Business Phone brings together two Market leaders in their own right who then combine complementary products to deliver a connectivity solution that is best of breed. Not only does this offering bring the physical infrastructure but it also includes Business Intelligence tools to allow a business to manage and understand who they connect to their environment.
Telstra is Australia's leading telecommunications and information services company, with one of
the best known brands in the country. Telstra offers a full range of services and competes in all telecommunications markets throughout Australia, providing more than 9.6 million Australian fixed line and more than 9.3 million mobile services, including 3.3 million 3G services.
One of Telstra’s major strengths in providing integrated telecommunications services is their vast geographical coverage through both their fixed and mobile network infrastructure. This network and systems infrastructure underpins the carriage and termination of the majority of Australia's domestic
and international voice and data telephony traffic.
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Cisco enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP) - based networking technologies. Today, with more than 65,225 employees worldwide, this tradition of innovation continues with industry leading products and solutions in the company's core development areas.
Cisco Telephony and Unified Communications suite of products enhances business productivity and facilitates agility by creating a Unified Workspace encompassing every combination of applications, devices, networks, and operating systems. Unified Communications is helping you integrate communications more closely with business processes, ensuring that information reaches recipients every time and everywhere, no matter what their working environment, through the most appropriate medium.
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The Business Intelligence tools available for the Smart Business Phone are based on open communication standards.
Improve your organization’s efficiency by having the ability to view the number of outgoing and incoming calls by day or
week, monitor call flows, SLA and abandonment information in addition to providing you the flexibility to administer
tele-worker accounts.
The use of the business Intelligence tool is the differentiator in this market leading solution. Due to the functional requirements for the Business Intelligence Tool only select market partners have the skills to manage this for your organisation.
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if you would like to be contacted by a Smart Business Phone partner.