Business Advantage

To stay successful, you need to keep the lines of communication open between your employees, customers, and business partners. People do business in many different ways, whether it's by phone, e-mail, instant messaging, or video conferencing. No matter how you communicate, you need technology that works smoothly with your business processes, to help your company grow and thrive.

Keep Costs Under Control 

Growing businesses are constantly being asked to accomplish more with less. With the Smart Business Phone, you can bring all your voice, data, and video communications together. Managing just one network is less expensive and easier than running separate networks. Smart Business Phone lets you:

  • Save money on long distance charges, because you can use your network
  • to place calls between your offices.
  • Reduce the costs of moving or changing a phone extension.
  • Save time when adding a new site.

Be More Productive

Work more efficiently. Do more with less. Take productivity to the next level.

The Smart Business Phone can help your teams be more productive through better collaboration. Here's how:

  • Don't just tell; show. When unveiling a new product to a remote sales team,
  • turn a regular call into a video call for maximum impact.
  • Easily bring people together to solve problems. Need to call an urgent meeting?
  • With just a few clicks, quickly find out who's available and set up conference calls or online meetings.
  • Access customer information wherever you are and easily work with colleagues to resolve issues quickly.
  • Stay connected to mobile workers. With multiple channels of communication always available - and the ability
  • to see who is available and how to contact them - being out of the office no longer means being out of the loop.

Serve Customers Better

No matter how you look at it, satisfied customers translate into better profits for your business.

The most satisfied customers are those who have easy access to your company 24 hours a day.
Linking your customer information to the Smart Business Phone can help you increase customer satisfaction by:

  • Immediately identifying incoming callers. When customers call, their records pop up on a computer screen.
  • Now your employees have everything they need to quickly address customer inquiries.
  • Viewing other employees' phone status. Don't know the answer to a customer's question?
  • You can quickly determine whether or not the right person to help them is available.
  • You'll save time - and provide more attentive customer service.
  • Understanding call patterns. Managers can easily see data for caller wait times and abandoned calls,
  • so they can identify where additional training, hiring, or other improvements may be needed.

Work from Anywhere

As your business grows, success means giving people the flexibility to work from home or on the go.

With the Smart Business Phone, your workforce has easy, secure, wired or wireless access to:

  • Your company's resources. Securely access data whether you're in the office or working remotely.
  • Being mobile and staying productive in any environment helps boost revenues.
  • Customers, colleagues, partners, and suppliers. Customers can reach available workers as incoming calls
  • are automatically routed to whatever mobile device your employees use. You can provide secure guest access.
  • Employees can work after hours from home and save money on travel costs.

Secure my Business

Between hackers, computer viruses, and disasters, you have a lot to think about.

You want to stay focused on running your business - not worry about security threats from every Internet virus or piece of spam out there. That means finding a simpler way to safeguard your company's data.

A secure network foundation from the Smart Business Phone helps reduce costly security threats by:

  • Blanketing your network with multiple, built-in layers of security that offer comprehensive,
  • integrated protection from worms, spam, malicious attacks, and disasters.
  • Extending robust security to workers connecting from home, remote sites, or during travel
  • Providing a secure foundation for sharing company information and supporting online sales.
  • Ensuring that your company is in compliance with the latest government regulations abandoned calls,
  • for the safeguarding of customer data.

Connect Employees & Offices

Acquiring customers. Expanding products and services. Hiring more staff. You've got enough to focus on.

The Smart Business Phone can help your company connect and collaborate better - so you can stay focused on your business. Along with providing a solid network, the Smart Business Phone can help you:

  • Reduce costs. Having one network for data, voice, and wireless simplifies network installation and
  • management, which reduces costs. It helps cut phone costs and long-distance charges too.
  • Provide secure, remote access. Give everyone secure access to the tools they need to communicate
  • effectively and collaborate easily, even when they're on the go. Extend your phone system to mobile
  • workers over wired and wireless connections.
  • Prepare for the future. You can add new capabilities - such as wireless and voice - as needed,
  • without expensive upgrades.

Next Steps...

To find out how it suits your business, make sure to check our Configuration Wizard Configuration Wizard